Rate Limits
HCSS enforces the following rate limits to ensure API stability and prevent against denial of service attacks:
| Rate Limit Policy |
|---|
| 100 requests / minute |
| 20 concurrent requests |
The API will respond with a 429 code if either of these limits are exceeded. Meta-data related to rate limits is available in the following response headers:
| Header | Description |
|---|---|
| Retry-After | Recommended time to wait (in seconds) before retrying |
| Remaining-Calls | The number of calls remaining in the next minute interval |
Rate limits are applied at the company level. If two clients exist, a single rate limit is applied to both.
If you need assistance with how to handle rate limits, please contact us.