Rate Limits

HCSS enforces the following rate limits to ensure API stability and prevent against denial of service attacks:

Rate Limit Policy
100 requests / minute
20 concurrent requests

The API will respond with a 429 code if either of these limits are exceeded. Meta-data related to rate limits is available in the following response headers:

Retry-AfterRecommended time to wait (in seconds) before retrying
Remaining-CallsThe number of calls remaining in the next minute interval

Rate limits are applied at the company level. If two clients exist, a single rate limit is applied to both.

If you need assistance with how to handle rate limits, please contact us.