HCSS enforces the following rate limits to ensure API stability and prevent against denial of service attacks:
|Rate Limit Policy|
|100 requests / minute|
|20 concurrent requests|
The API will respond with a 429 code if either of these limits are exceeded. Meta-data related to rate limits is available in the following response headers:
|Retry-After||Recommended time to wait (in seconds) before retrying|
|Remaining-Calls||The number of calls remaining in the next minute interval|
Rate limits are applied at the company level. If two clients exist, a single rate limit is applied to both.
If you need assistance with how to handle rate limits, please contact us.